Information
Payment and Billing Policy
Last updated: October 3, 2026
Pricing
Logosym displays current plan prices on its pricing page and during checkout. The current store design displays a free access level and paid options at different usage levels. The exact current price and features shown during checkout control the purchase.
Currency
Unless checkout states otherwise, Logosym prices are charged in USD - United States Dollars. The currency code is displayed beside prices and confirmed at checkout.
Accepted Payment Methods
Available payment options are those actually displayed during checkout. These may include:
- PayPal
- Visa
- Mastercard
- American Express
- Credit/debit cards
- Digital wallets
- Other payment methods
Only payment methods displayed and selectable at checkout are available for your purchase.
Billing Type
Logosym currently offers free demo credits and one-time paid credit packs. Any future billing arrangement will be disclosed before purchase, including whether it is:
- Free
- One-time
- Monthly recurring
- Annual recurring
- Credit-based
Customers will not be charged recurring amounts unless recurring billing was clearly disclosed and authorized before purchase.
Payment Authorization
By completing checkout, you authorize the displayed charge.
Payment Security
Payment information is handled by authorized payment providers. Logosym does not ordinarily store complete card numbers or CVV security codes.
Verification
Transactions may be subject to:
- 3D Secure
- Address verification
- Fraud monitoring
- Identity verification
- Risk review
Failed Payments
Payments may fail because of:
- Insufficient funds
- Incorrect billing details
- Authentication failure
- Bank restrictions
- Payment-provider restrictions
- Fraud controls
- Technical errors
Pricing Errors
If an obvious technical pricing error affects a transaction, we may contact you to confirm the correct price or cancel and refund the affected transaction.
Statement Descriptor
Your bank statement should show a recognizable descriptor such as LOGOSYM. The payment provider may shorten or modify the descriptor.
Refunds
Approved refunds are returned to the original payment method under our Refund Policy.
Billing Problems
Contact [email protected] if you believe a transaction is duplicated, incorrect, unauthorized, or not associated with an order you recognize.
Contact and merchant information
Logosym
Address: AV OTMAN BEN AFFAN ZKT 26 NR 123 TETOUAN
Country: Morocco
Email: [email protected]
Phone: +212783067694
Registration: ABID EL KHAMLICHI